Written and Visual Notes
Guidance notes on how to use the publicly available functions of the Quality Management System (QMS) are given below. The QMS screens are in Turkish.
Accessing QMS documents
Everyone- Click a document button on the Forms, Procedures, Instructions or Lists pages.
- The QMS document card shows the document code, title, revision number, revision date and publication date.
- Use “Dokümanı aç / indir” (open / download). The card address (
kys.hku.edu.tr/doc/+ document code) always shows the approved revision currently in force.
Submitting suggestions and feedback
Students, staff and external stakeholders- Open the Individual Suggestion Form; no login is required.
- Enter your name, surname, e-mail and the subject. Phone, related process, proposed solution and an attachment (PDF, Word, Excel, PowerPoint, text, archive or image; max. 25 MB) are optional.
- Read the personal data (KVKK) notice on the form, tick the consent box and submit.
- When your submission is saved, you receive a suggestion number (e.g. BOS-2026-000001); keep this number.
Tracking a suggestion
Applicants- Open the Suggestion Tracking page.
- Enter your suggestion number together with the e-mail address or phone number given in your submission.
- Click “Sorgula” (query) to see the status. For personal data protection, the submission is shown only when both are entered.
Technical support
QMS users- For technical issues with the QMS, contact Information Technology: destek@hku.edu.tr.
- For questions on quality processes, contact the Strategy and Quality Directorate: kalite@hku.edu.tr.
These notes are based on the QMS screens (12.10.2026). Related page: Feedback Management.
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